Delivery information

Enjoy fast and reliable nationwide delivery on every order—no matter where you are in the UK, we’ll get your purchase to your doorstep!

Nationwide UK Deliveries with Vizat Doors – Starting from Just £2.95
Enjoy fast, reliable nationwide delivery on every order—wherever you are in the UK, we'll bring your purchase right to your doorstep.

At Vizat Doors, we’re committed to delivering a smooth, efficient experience for our customers across the UK. Below are the key details of our shipping process and return policy:


Hassle-Free Returns
We offer a 14-day return policy to give you peace of mind with every purchase.

To begin a return or cancellation, please contact us within 14 days of receiving your order by emailing info@vizatdoors.co.uk.
Once your return is confirmed, you will have a further 14 days to return the items.
Customers are responsible for arranging and covering the cost of returns.

Shipping & Delivery Information
We proudly offer reliable nationwide shipping throughout the UK.

Processing Time: Orders are typically processed and dispatched within 3–10 business working days.
Delivery Charges: Shipping costs start from £2.95 and are calculated at checkout based on your selected products and delivery address.
Note: Delivery Charges starts From £2.95 up to £96.00 including VAT, ONLY IN ENGLAND (7–10 business days).

Regional Considerations: For customers in Scotland, the Scottish Highlands, and the Islands, additional delivery charges may apply. Not all products incur extra fees; if applicable, a member of our team will contact you before processing your order. For more information, please contact our helpline or email us.

While we aim to meet estimated delivery timelines, actual times may vary based on product availability and carrier schedules. If any delays arise, we will notify you promptly by email or phone.


Delivery Requirements & Conditions
To ensure a smooth delivery, please consider the following:
  • Customers must be present to receive the order at the delivery address.

  • For heavier items, manual offloading or suitable mechanical handling equipment (e.g., a forklift) may be required.

  • Crane-off or tail-lift services are available upon request for an additional charge.

  • If delivery cannot be completed due to restricted access, a failed delivery charge may be applied.

Order Processing Schedule
Orders placed after midday on Fridays, including weekends, will be processed the following Monday.
Estimated delivery times are based on a standard five-day working week.

Trusted Logistics Partners
We collaborate with national carriers, pallet distribution networks, and manufacturer transport services to ensure all deliveries are handled with care and professionalism.

For any questions or support, our customer service team is here to help:
Helpline: 0116 319 1940
Email: info@vizatdoors.co.uk